Privacy Policy
Effective Date: 6 October 2026
Last Updated: 6 October 2026
Origa Networks ("Origa Networks", "we", "our", or "us") is the brand operated by Origa Network LLP, a company registered in India.
We respect your privacy and are committed to protecting the personal information of individuals who visit our website, contact us, use our services, or interact with our software, applications and digital platforms.
This Privacy Policy explains how we collect, use, process, store and protect personal information when you access or use our website and services.
1. Company Information
- Brand Name: Origa Networks
- Legal Entity: Origa Network LLP
- Registered/Legal Address:
Second Floor, Palackal Building,
Near Metro Pillar 248, North Kalamassery,
Kochi, Kerala 683104, India - Website: https://www.origanetworks.com/
- Email: info@origanetworks.com
For the purposes of this Privacy Policy, "Origa Networks" refers to the services and website operated by Origa Network LLP.
2. Scope of This Privacy Policy
This Privacy Policy applies to information collected through:
- Our website
- Contact and enquiry forms
- Service enquiries
- Client communications
- Software and web applications operated by us
- WhatsApp and Meta-related integrations provided by us
- Customer support communications
- Other digital services operated by Origa Networks
This Privacy Policy does not apply to third-party websites, platforms or services that we do not control.
3. Information We Collect
Depending on how you interact with Origa Networks, we may collect the following information.
3.1 Information You Provide
When you contact us, request a quotation, submit an enquiry, become a client, or use one of our services, we may collect:
- Full name
- Company or organization name
- Email address
- Phone number
- Business address
- Project requirements
- Service requirements
- Messages and communications
- Information submitted through forms
- Documents or files voluntarily provided to us
- Other information you voluntarily provide
3.2 Information Collected Automatically
When you visit our website, certain information may be automatically collected, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of access
- Referring website
- Approximate location information
- Website interaction information
- Technical and diagnostic information
This information may be used for website security, analytics, performance monitoring and improving our services.
4. Information Submitted Through Contact Forms
If you submit information through our website, we may collect the information provided in the form.
This information may include:
- Name
- Phone number
- Email address
- Company name
- Service requirements
- Message or enquiry details
We use this information to respond to your enquiry, understand your requirements, communicate with you and provide requested services.
5. How We Use Your Information
We may use collected information to:
- Provide our services
- Respond to enquiries
- Communicate with prospective and existing clients
- Prepare quotations and proposals
- Manage projects
- Provide customer support
- Improve our website and services
- Maintain and secure our systems
- Analyze website usage
- Prevent fraud, abuse and unauthorized activity
- Maintain business and transaction records
- Comply with applicable legal requirements
- Send service-related communications
- Send marketing communications where permitted
6. Cookies
Our website may use cookies and similar technologies.
Cookies may be used for:
- Website functionality
- User preferences
- Analytics
- Performance monitoring
- Security
- Marketing and advertising measurement
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Analytics and Third-Party Services
We may use third-party services to operate, analyze, secure and improve our website and services.
These may include:
- Website analytics services
- Cloud hosting providers
- Communication services
- Email services
- Payment providers
- Advertising platforms
- Software and API providers
- Other technology service providers
Third-party providers may process information according to their own privacy policies and applicable agreements.
8. Meta, Facebook, Instagram and WhatsApp
Origa Networks may use or provide integrations with Meta technologies, including:
- Meta Business tools
- WhatsApp Business Platform
- WhatsApp Cloud API
When you interact with services involving Meta technologies, certain information may be processed through Meta's platforms.
Depending on the service, this may include:
- Business account information
- Business contact information
- WhatsApp phone numbers
- Customer contact information
- Message content
- Messaging templates
- Message delivery information
- Communication status
- Technical information required for the integration
We process such information only as necessary to provide, operate, maintain, secure and support the applicable service.
9. WhatsApp Business Platform and Messaging Data
Where Origa Networks provides WhatsApp API or WhatsApp Business Platform-related services, information may be processed to:
- Send and receive business messages
- Manage customer conversations
- Process customer enquiries
- Send approved WhatsApp message templates
- Track message delivery status
- Provide customer support
- Provide messaging-related reporting
- Maintain necessary communication records
Origa Networks does not sell WhatsApp-related customer information to third parties.
Clients using our WhatsApp-related services are responsible for obtaining the appropriate permissions and consents from their customers where required by applicable law and platform policies.
10. How We Share Information
We may share information with trusted third parties where reasonably necessary to provide our services.
These may include:
- Cloud hosting providers
- Software providers
- API providers
- Payment providers
- Communication providers
- Analytics providers
- Professional advisers
- Contractors and service providers
- Government authorities where legally required
We do not sell personal information to third parties.
11. Data Retention
We retain personal information only for as long as reasonably necessary for:
- Providing our services
- Maintaining client relationships
- Business and accounting purposes
- Legal and regulatory compliance
- Security
- Resolving disputes
- Preventing fraud or misuse
When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.
12. Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, loss or destruction.
These measures may include:
- Access controls
- Authentication
- Secure hosting
- Encryption where appropriate
- Restricted employee access
- Security monitoring
- System logging
- Backup and recovery procedures
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
13. International Data Processing
Some of our third-party technology providers may process information outside India.
Where information is transferred or processed internationally, we take reasonable measures to ensure appropriate security and privacy protections are maintained.
14. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information
- Withdraw consent where applicable
- Request information about how your information is processed
- Object to certain processing activities where applicable
You can contact us using the contact information below to make a privacy request.
15. Data Deletion
You may request deletion of personal information held by Origa Networks.
To submit a data deletion request, contact:
Please include sufficient information for us to identify the relevant account, communication, phone number, email address or service.
We may verify your identity before processing a deletion request.
Some information may be retained where required by law, accounting requirements, security requirements, contractual obligations or legitimate business requirements.
16. Children's Privacy
Our website and services are primarily intended for businesses, organizations and general users.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us.
17. Third-Party Websites
Our website may contain links to third-party websites, applications or services.
We do not control these third parties and are not responsible for their privacy practices.
Users should review the privacy policies of third-party websites before providing personal information.
18. Marketing Communications
Where permitted by applicable law, we may use your contact information to communicate information about our services, products, offers and company updates.
You may request to stop receiving promotional communications by contacting us or using an available unsubscribe mechanism.
Service-related communications may continue where necessary.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable legal requirements.
The updated Privacy Policy will be published on this page with a revised "Last Updated" date.
20. Contact Us
For questions, requests or complaints relating to this Privacy Policy, please contact:
Origa Network LLPSecond Floor, Palackal Building,
Near Metro Pillar 248, North Kalamassery,
Kochi, Kerala 683104, India
Email: info@origanetworks.com
Website: https://www.origanetworks.com/
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
