Terms & Conditions

Effective Date: 6 October 2026

Last Updated: 6 October 2026

Welcome to Origa Networks, a technology and digital solutions brand operated by Origa Network LLP.

These Terms & Conditions govern your access to and use of the Origa Networks website, digital products, software, applications and services.

By accessing or using our website or services, you agree to these Terms & Conditions. If you do not agree with these Terms, please do not use our website or services.

1. Company Information

• Brand Name: Origa Networks
• Legal Entity: Origa Network LLP
• Legal Address:
  Second Floor, Palackal Building,
  Near Metro Pillar 248, North Kalamassery,
  Kochi, Kerala 683104, India
• Website: https://www.origanetworks.com/
• Email: info@origanetworks.com

2. Acceptance of Terms

By accessing our website or using our services, you confirm that:

• You have read these Terms;
• You understand these Terms;
• You agree to comply with these Terms; and
• You have the authority to accept these Terms where you are acting on behalf of a business or organization.

3. Our Services

Origa Networks provides technology and digital services, which may include:

• Website development
• Web application development
• Mobile application development
• E-commerce development
• Software development
• CRM and ERP solutions
• Digital marketing
• Search engine optimization
• Social media services
• UI/UX design
• Branding and graphic design
• Website maintenance
• Application maintenance
• API and third-party integrations
• WhatsApp and Meta-related integrations
• IT consulting and technology services

The exact scope of each project will be determined by the applicable proposal, quotation, statement of work, agreement or other written communication.

4. Website Usage

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful purposes;
• Attempt to gain unauthorized access to our systems;
• Interfere with website functionality;
• Upload malicious software or harmful code;
• Attempt to disrupt our servers;
• Copy or reproduce our website content without authorization;
• Misrepresent your identity or affiliation;
• Use our website to violate applicable laws or regulations.

5. Project Requirements

Clients are responsible for providing accurate and complete information required for their project.

Depending on the project, clients may need to provide:

• Business information
• Product information
• Text and website content
• Images and videos
• Branding materials
• Domain access
• Hosting access
• Third-party account access
• API credentials
• Payment gateway information
• Other project-related information

Clients are responsible for ensuring that materials supplied to Origa Networks do not infringe the rights of third parties.

6. Project Scope

The scope, features, deliverables, pricing and timelines of a project will normally be defined in a proposal, quotation, statement of work or project agreement.

Additional requirements outside the agreed scope may require additional fees and development time.

7. Client Responsibilities

Clients are responsible for:

• Providing required information on time;
• Providing necessary approvals;
• Providing required access credentials;
• Reviewing deliverables;
• Providing timely feedback;
• Ensuring that supplied content is lawful;
• Maintaining ownership or appropriate rights to supplied materials.

Client delays may affect project timelines.

8. Third-Party Services

Our services may integrate with third-party platforms and services, including:

• Meta
• Facebook
• Instagram
• WhatsApp Business Platform
• Google
• Google Analytics
• Google Ads
• Payment gateways
• Hosting providers
• Email providers
• SMS providers
• Shipping providers
• Other third-party software and APIs

Third-party services are governed by their own terms, policies, availability and pricing.

Origa Networks is not responsible for changes, suspension, restrictions, pricing changes or outages caused by third-party platforms.

9. Meta and WhatsApp Services

Where Origa Networks provides Meta, Facebook, Instagram or WhatsApp integrations, users must comply with applicable platform policies.

This may include requirements relating to:

• Business verification
• Account verification
• Messaging policies
• User consent
• Approved message templates
• Advertising policies
• Data protection
• Platform usage requirements

Origa Networks does not guarantee approval or continued availability of any Meta or WhatsApp account, application, business portfolio, phone number, message template or integration.

10. Intellectual Property

Unless otherwise agreed in writing, Origa Networks retains ownership of its pre-existing:

• Software
• Frameworks
• Libraries
• Components
• Templates
• Tools
• Methodologies
• Documentation
• Internal systems
• Know-how

Ownership or licensing of project-specific deliverables will be determined by the applicable agreement and payment terms.

The Origa Networks brand, logo, website content, design and proprietary materials may not be reproduced or commercially exploited without written permission.

11. Client Materials

Clients retain ownership of materials they provide to Origa Networks.

By providing such materials, clients confirm that they have the necessary rights and permissions for us to use those materials for the agreed project.

12. Fees and Payments

Project fees, subscription charges, maintenance fees and other applicable charges will be communicated through the relevant quotation, proposal, agreement or invoice.

Unless otherwise agreed:

• Payments must be made according to the agreed schedule.
• Third-party charges are separate unless specifically included.
• Delayed payments may affect project timelines.
• Services may be suspended where payments remain overdue.

13. Refunds and Cancellation

Refund and cancellation terms may vary depending on the service or project.

Where a signed agreement contains specific refund or cancellation terms, those terms will apply.

Unless otherwise agreed in writing, payments relating to completed work, consumed third-party services, licenses, subscriptions or other non-recoverable costs may not be refundable.

14. Project Timelines

Project timelines are estimates unless a specific delivery date is expressly agreed in writing.

Timelines may be affected by:

• Delayed client feedback
• Delayed content
• Delayed approvals
• Changes in requirements
• Third-party service delays
• Hosting or infrastructure issues
• Payment delays
• Force majeure events

15. Website and Service Availability

We aim to maintain reliable services but do not guarantee uninterrupted availability.

Services may temporarily become unavailable due to:

• Maintenance
• Technical problems
• Hosting issues
• Security incidents
• Third-party outages
• Internet connectivity issues
• Events outside our reasonable control

16. Disclaimer

Information published on our website is provided for general informational purposes.

Although we make reasonable efforts to maintain accurate information, we do not guarantee that all information is complete, accurate or continuously updated.

Results of digital marketing, SEO, advertising, software development or other services may vary depending on project requirements, market conditions, third-party platforms and other factors.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Origa Network LLP shall not be liable for indirect, incidental, special or consequential losses arising from the use of our website or services.

This may include losses relating to:

• Business interruption
• Loss of profits
• Loss of revenue
• Loss of data
• Third-party platform suspension
• Third-party service interruption
• Events outside our reasonable control

Nothing in these Terms excludes liability that cannot legally be excluded.

18. Indemnification

You agree to indemnify and hold harmless Origa Network LLP, its partners, employees, contractors and representatives from claims, losses, liabilities and expenses arising from:

• Your violation of these Terms;
• Your unlawful use of our website or services;
• Your violation of third-party rights;
• Materials supplied by you;
• Your misuse of third-party platforms.

19. Privacy and Data Protection

Your use of our website and services is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, process and protect personal information.

20. Account Security

Where we provide accounts, dashboards, APIs or other authenticated services, users are responsible for protecting their login credentials.

Users must immediately notify us if they suspect unauthorized access.

Users must not knowingly provide account credentials to unauthorized individuals.

21. Termination

We may restrict or terminate access to our website or services where reasonably necessary, including where:

• These Terms are violated;
• Fraudulent or unlawful activity is suspected;
• Payments remain overdue;
• Security is compromised;
• Required by law;
• A third-party platform terminates the underlying service.

Termination does not affect rights or obligations that arose before termination.

22. Changes to These Terms

We may update these Terms from time to time.

The updated version will be published on this page with a revised "Last Updated" date.

Continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

23. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

24. Jurisdiction

Subject to applicable law, disputes arising from the use of our website or services shall be subject to the jurisdiction of the competent courts in Kerala, India.

25. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to remain in effect to the maximum extent permitted by law.

26. Entire Agreement

These Terms, together with our Privacy Policy and any applicable project-specific agreements, proposals, quotations or service agreements, constitute the agreement governing your use of our website and services.

27. Contact Us

For questions regarding these Terms & Conditions, contact:

Email: info@origanetworks.com

Website: https://www.origanetworks.com/